I have uploaded many docs to my older RACHEL-plus devices. Just getting started with a new RACHEL-Plus 3.0. When I try to add content I get a red “Internal Server Error” message. I have rebooted the device, tried uploading content from 3 different devices, and have tried PDFs and JPEGs. Heading to South Africa in less than a week. Please assist!
“Internal server error” - some additional info: In the Admin panel, under the Install tab, in the box under “Add modules” it says “Internal Error”
And when I click to delete modules, they do not get deleted.
Hi @bobrollins – this is still a symptom of the booting issue we are having. More info here: RACHEL does not restart after first power down
It seems I couldnt load the content neither in the Lesson Planner nor in the Moodle. So far I am facing the following challenges:
a. WIFI failure after rebooting. However, using a Keyboard and Pressing Ctl + D ressucitates the Wifi signal
b. Failure to upload content in the Lesson Planner
c. Failure to upload content in the Moodle
I am stuck because my work involves curating content and uploading it into RACHEL for students to access. I hope someone in your team can sort me out fast. I am yet to try creating modules though I have thousands of contents.