Kolibri cannot access internet channel


My Rachel Plus device is connected to router with LAN cable and can do content module update. In Kolibri Channel Import, Kolibri Studio (online) is dimmed. How can I solve this problem?

Hello, Kolibri studio is down sporadically for upgrades from Jan 13 - 15. That’s probably the issue. It’s also possible something is blocking your internet connection, such as a firewall or router. Can you access other content through the RACHEL admin dashboard or websites through a device connected to RACHEL sharing RACHELs internet connection?

Dear Jeremy,
Thank for your Kolibri Studio downtime information. I can access Kolibri online now.
Thank you.

1 Like