Kolibri cannot access internet channel

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My Rachel Plus device is connected to router with LAN cable and can do content module update. In Kolibri Channel Import, Kolibri Studio (online) is dimmed. How can I solve this problem?
Thanks

Hello, Kolibri studio is down sporadically for upgrades from Jan 13 - 15. That’s probably the issue. It’s also possible something is blocking your internet connection, such as a firewall or router. Can you access other content through the RACHEL admin dashboard or websites through a device connected to RACHEL sharing RACHELs internet connection?

Dear Jeremy,
Thank for your Kolibri Studio downtime information. I can access Kolibri online now.
Thank you.

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