Kolibri Server Error (500)

Hello, is Kolibri your only issue? Are other modules and content working OK?

Hi Jeremy, yes only Kolibri that is having that issue (Error 500). All modules in Kolibri.

thanks, did kolibri ever work or did it stop working (either answer is OK and will be supported)?

Do you know what the last action was before it stopped working if it did work?

Thanks,
Jeremy

Jeremy

Kolibri was working fine, this server was installed in one our schools, I do not know what was the last action they were doing.

Thanks, do you know how to use SSH at all? Does the device have anny connectivity to the internet?

Yes I do I use putty. I have also loaded our local content as a module on Rachel Pi

No its not connected to the internet

@LaurenLE @laura_LE - do you guys want to try to troubleshoot this one? It sounds like everything but Kolibri is working. Alternatively, we could mail out a new drive and recovery USB, but that still requires some manual intervention.

Thank you Jeremy will wait for your assistance

Hi Larry

Its not connected to a USB drive

Hi Mataiwq,

Do you think you have a port contention problem? Kolibri runs on port 8080 by default, but here are the directions on how to change the port number. You will probably have to create the options.ini file.

Run Kolibri from a Different Port

If you need Kolibri to start and run from a port different than the default 8080, add the section [Deployment], and the key HTTP_PORT with the value of your desired port, to the options.ini file.

[Deployment]
HTTP_PORT = 1234
# Substitute 1234 with your desired port number

My experience with Kolibri is that it’s best to use the command line commands as often as possible. They’re well documented at:
https://kolibri.readthedocs.io/en/latest/manage.html#export-content-channels
Regards,
LarryY

Hi Larry

Kolibri runs on port 9090 in Rachel +

Hi Jeremy

The following is the issue that I found in the Kolibri Server log

django.db.utils.DatabaseError: database disk image is malformed

Hi @mataiwq – can you confirm that other content works on your device? For instance, that Wikipedia works?

If all of your content is missing, it is likely more related to this post, with a potential fix here: All content modules missing suddenly

Hi Jeremy

All other content is working properly only contents on Kolibri that isn’t working

Thanks, is there any way to provide the full log? I am in contact with the Kolibri team.

Hi Jeremy

I have emailed the logs to you

Hello - the Kolibri team has this to address the issue:

https://kolibri.readthedocs.io/en/latest/manage.html?highlight=database#troubleshoot-database-issues

Hi Jeremy

I applied the fix and it worked thanks for your assistance

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